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Interviews

Interview with Dani Miller and Mackinzie Dae

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Where did the idea for your company or organization come from? *

Dani: In May 2018, I was completely blindsided, as was every other employee that worked at the same small public relations firm as I, when on a Wednesday, just after close of business, the owner called us all into his office and proceeded to clean house without very much explanation. Shocked and upset and fired for the first time ever, I did the only thing I knew, gather all of my resources and open my own firm. That’s how The Epoch Advisory began. The dictionary definition of the noun “epoch” pronounced “epic” is “the beginning of a distinctive period in the history of anything.” We’re a creative boutique agency championing a personal approach to public relations in the Hollywood scene. We want to make a difference and we strive to change the world for the better with every client we work with and any project we take on.

Mackinzie: I enlisted in the United States Marine Corp in 2008 and I served for five years. Afterwards, I went to business school and kept finding myself working in or around art creating digital content. Nu Dae was born while I was a trainer at Equinox with the mission of helping my clients realize that every day is a new day to do something different. This message translated when I was developing the mission for Nu Dae Productions in that every day affords us the beautiful ability to create something out of nothing and as a result, on the backend, we aim to give creators an ability to tell their stories authentically, honestly, and openly.

What gave you the idea to have your companies merger? *

Mackinzie: The first time I ever heard Dani speak was in the beginning of the summer when she was interviewed on iHeartRadio. She was so passionate about everything she said and I was really inspired by all of the things she stood for. She gave me the push I needed at the time I needed it to keep working hard at what I love. It just so happened that I was already in talks with The Dolan Twins with regards to producing their directorial debut and they had come to me with Cub Sport’s song and story. I wanted Dani on my side so I asked her to be apart of my team.

Dani: After Mackinzie and I joined forces, it was clear that we were a match made in heaven. It’s one thing to think that you and your team are doing a good job, but it’s another thing when others notice and attest to the good job you’re doing. For example, when location hosts and your crew are impressed and compliment you and your partners teamwork. It certainly wipes away any doubts you may have had about working together. I think it was in the middle of this project, when we realized that we were capable of anything and we decided to merge Epoch and Nu Dae.

What does your typical day look like and how do you make it productive? *

Dani: Our typical day begins with Mackinzie waking up to about 15 emails and calendar invites and missed calls from me even though it’s before 9:30am and sadly, there’s really no other reason except for the fact that I’m a total psycho… I wish I was kidding. No, but really we make a lot of lists. And we try to delegate tasks to one another when we know the other is more capable of getting a faster desirable end result. Mackinzie doesn’t mind being that “bad” guy so when someone I need an answer from isn’t answering, I’ll have him step in and reach out. It’s really all about knowing and owning what we are each good at and asking for help when we need it. I think it’s important to be confident in asking for help.

Mackinzie: Haha, we are working on boundaries… All jokes aside, we are most productive when we have deadlines. My Marine background has led me to have a very regimented way of going about things. It’s all a work in process though. Everyone works well in different ways and we are still figuring out how to work most productively, but it’s evident through our work product that we are on the right track. Keeping communication lines open and free are one of the most important things in our business because being on the same page is what makes us so good at what we do.


How do you bring ideas to life? *

Mackinzie: We have a mission. And that mission is to produce work that conveys our client’s messages in memorable, moving, unique ways. Ways that makes us proud. I want to say that the ideas don’t just come to us, but really, they do. I say that in the humblest way possible… This project really opened my eyes to realize just how well Dani and I work together. At this point, I can truthfully say that all of the projects on our calendar are not only exciting because I’m confident in our abilities to get what needs to be done, done, but now I’m also confident that we can accomplish anything and we can do anything easily.

Dani: We think strategically. And we think creatively. I’m constantly attempting to connect all the dots, in way shape or form. I think we are really lucky to come from such diverse backgrounds because it allows us to see the same project from so many different angles and offer solutions that really reflect our collective experience. It’s really interesting to me because, at the heart of it all, Mackinzie and I are problem solvers and the beginning of any good business idea is the solution to a problem. Therefore, I think that our solutions are the backbone of what brings our and our clients’ ideas to fruition.


What’s one trend that excites you? *

Dani: I’m not one to really jump on trends… I like to think I’m ahead of the game, but you can be the judge of that, haha. I would like “long-term relationships” to become a trend and I’d love to see simply “be nice”, become a trend. Relationships are everything. I don’t mean to be so simple, but it really is so simple: being nice helps your relationships. With our company, one of my goals is to establish an open dialogue where mutual trust is key. If mutual trust and mutual honesty don’t exist than relationships don’t exist. And if relationships, don’t exist than you’re all alone.

Mackinzie: While my answer to this question is more calculated than Dani’s theory, I want to make sure to mention how important her message is: relationships are everything and you’re only as good as your team. For me, I’m interested to see what happens when this social media bubble pops. It’s similar to the housing bubble we experienced in 2008 in more than one way. It’s a situation, just like 2008, in which assets appear to be based on implausible or inconsistent views about the future. It’s comforting to see the Dolan Twins move into the production space as directors stepping out of the social media realm. This is a great protection for when this bubble bursts. And I’m proud that we got the opportunity to be a part of that.


What is one habit of yours that makes you more productive as an entrepreneur? *

Dani: Mackinzie and I are both very hands-on. I think that because we are ultimately small by design and perfectionists to a fault, we’re than able to 110% fully immerse ourselves in all of our work that we produce. Our clients and collaborators receive complete hands-on focus and get our full attention no matter the project, no matter the budget, and no matter the size.

Mackinzie: I think Dani hit the nail on the head with her answer, but I’ll just dive a little deeper. We always have a backup plan. I think this is one of the best habits we have and without fail, it makes certain that we never fail. Everything goes according to plan because of this very fact. That’s part of our secret sauce, for sure.

What advice would you give your younger self? *

Dani: Just go with it. Move on. If you don’t think about, it won’t bother you. Be nice. Be nice to yourself. Be nice to others. Everyone is fighting a battle you know nothing about. Be nice. Always.

I don’t run with wolves, I sit with them. Thanks @projectwildsong, I love Moo!!!!!

A post shared by Dani Miller (@killadmilla) on

Mackinzie: Today is yesterday’s tomorrow. Did I do the things I said I would start tomorrow? Or am I procrastinating the future? How many different versions of me exist in one dae? My morning self is not my midnight self. My midnight self, controls my morning self, and the future of today. Todae i… I’ll decide about tomorrow.


Tell us something that’s true that almost nobody agrees with you on. *

Dani: You’re only in control of two things: how you feel and how you react. Nothing else is up to you.

Mackinzie: Monday’s are exciting. Dani and I love Mondays. You can like Monday’s too, if you change your state, you’ll change your mind.

As an entrepreneur, what is the one thing you do over and over and recommend everyone else do? *

Dani: One thing I actively attempt to do is get as many people and as many brands as I can to collaborate on any given project. I’m able to do this because I’ve been carefully and cautiously building my network since I was 16 years old. I recommend that every entrepreneur read “Never Eat Alone” by Keith Ferrazzi and start making an excel list of your network and their contact information. If you think about someone in your network, reach out to them even if it isn’t for a reason and just simply because you were thinking of them. This is one way I keep my relationships fresh and it has the added bonus of never looking like your using someone when you ask them for something. It shows that you value your relationship.

Mackinzie: As an entrepreneur and frankly, as a human, you have to realize that you can always learn. There are always things that you don’t know, and things are constantly changing. Never stop learning and never stop perfecting your craft. Dani has a rigorous educational background and I still watch her trying to soak up any knowledge about the things she doesn’t know or understand. Ignorance is never cool. Having the knowledge to form your opinions and back them up is. You can never know too much.


What is one strategy that has helped you grow your business? *

Dani: One strategy that has helped me grow my business is by partnering with Mackinzie, someone that I can trust. This trust stems from our ability to communicate, our mutual respect for one another and our deep-rooted loyalty. Without communication, there is no relationship. Without mutual respect, there is no worth. Without trust, there would be no future for our business. 

Mackinzie: It’s reported that only 1% of people are successful at doing something that they try to do. Do you know why that percentage is devastatingly low? It’s because everyone is too afraid to even try to do the thing they want to do so they never start, or they don’t ever try because they’re afraid that they’ll fail. One strategy that has helped our business to grow is that we aren’t afraid to fail because failure isn’t an option. If there is one thing that I will say over and over again, is that success is no accident. It’s a combination of hard work, perseverance, determination, dedication, a little bit of sacrifice, a love for what you’re doing and love for the people you’re doing it with.

What is one failure you had as an entrepreneur, and how did you overcome it? *

Mackinzie: Everyone fails. Dani and I both have. Sometimes we fail each other, but we quickly recognize the failure and learn from it and then work to find peace through re-establishing our equilibrium in our work product. Peace isn’t a state – it’s a choice, and you have to remake that choice every single day. It’s possible to get a sense of stability, a habit of peace, but it’s life an egg that’s balanced, spinning on its point: lose your momentum and then you’ve lost your equilibrium too.

Dani: If you just start something and you try to do accomplish it, and you just keep trying and you don’t take no for an answer, nothing can stop you. While I’ve learned from my failures, I wouldn’t classify them as failures; but instead, I’d classify them as lessons. This way, I can file them in a folder in my brain free of negativity, and welcome growth. In the past, I struggled discarding negativity. By becoming self-aware of it and shifting my perception, I’ve been able to get a better hold on it. One thing I’ve been trying to do is to replace my “I’m sorry”s with “thank you”’s. So instead of saying “sorry I’m late”, I’ll say “thanks for waiting for me”. It’s not only shifted the way that I feel, but it’s improved my relationships with others who now get to receive my gratitude as opposed to my negativity.

What is one business idea that you’re willing to give away to our readers? *

Dani: What excites you? And I mean, something that really gets you going. I’ll give you an example:  In 2015, I was super into the music festival world. I went to all the festivals. I carefully curated my outfits for each festival and each party. I wasn’t making any money doing this, but everyone seemed to like my style and I was invited to everything. I needed income and fast, but I wanted to have fun and still be relevant in the music festival scene. That’s how I founded the Locals Only Club, a members-only music and arts community with a boutique that offered festival-styled clothing fitting to the events that we offered to our members. I sent out invites and event information to all of my subscribers. And it worked. I realized that I wanted to use Locals Only Club to connect the fashionable and trendy festival go-ers with hard-to-find unique styles that reflected their true personality. I was able to turn something I loved doing, which started out as giving ensemble suggestions to friends, into a business. When I was over the festival scene, so was Locals Only Club and I closed its doors in 2017. Take something you’re passionate about and figure out a novel approach to making it into a business. Always start by trying to come up with a solution to a problem.


What is the best $100 you recently spent? What and why? *

Dani: The best $100 I recently spent was at Ban.do. One thing I am certain of, is that I am a product of my environment. Therefore, getting a planner from Ban.do that says encouraging cute phrases and buying a bunch of jelly roll pens to write with and having file folders that say “You’re gold baby, solid gold” make me feel good in my working environment. Not to mention, they leave a good impression.

Mackinzie: I, too, benefitted from her Ban.do purchase. And she’s right. Her silly little office supplies give everyone a smile and a vote of confidence, me included. I especially enjoy the notebook she gave me with the message “Be Nice” in huge letters on its cover.

What is one piece of software or a web service that helps you be productive? How do you use it? *

Dani: We use our google drive for everything. It’s our life line. I love trying new programs, but sometimes taking the time to go through all of them can be unproductive. To be honest, our google drive has everything we need to conduct our business successfully.

Mackinzie: Dani is a huge fan of systems and procedures, so I follow her lead on this one. If she says we’re using a new program, we’re using a new program. Typically, she’s right on point.

KEY TAKEAWAYS 

Dani and Mackinzie, always excited by Mondays, complement one another in every way possible and are clearly putting in effort to work as seamlessly as they can. Their passion for changing the world for the better by aligning with projects that actually make a different is magic in the making. Their collaborations are highly curated in an effort to stay true to each of their business’s original roots prior to their merger. They aim to help make a difference in the lives of young people as well as share their mission to fight bullying and stand up for the normalization of the conversation surrounding the importance of mental health. Big hearts meet strong work ethic. Beyond the glitz and glamour of an industry known for churning and burning, Dani and Mackinzie make it clear that when there is a passionate team of two self-aware individuals working on your side, anything is possible.

 

 

Anthony Delgado (born February 6, 1986) is an American software developer and internet entrepreneur widely known as a professional hacker in the developer community. Anthony Delgado has won numerous hackathons sponsored by Fortune 500 tech companies like Google, IBM, Intel, Facebook and Microsoft and hosted by organizations including Rutgers University, the New Jersey Institute of Technology, the AT&T Developer Summit in New York City.

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2 Comments

2 Comments

  1. Serena Williams

    September 4, 2018 at 7:10 pm

    Groundbreaking.

  2. Penistits

    September 4, 2018 at 7:11 pm

    Sooooo insightful!

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Entrepreneurship

Interview with Raul Villacis – The Edge

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We had the pleasure of interviewing Raul Villacis from The Edge. Raul has started a global wave of male re-empowerment. As an entrepreneur and a man who believes in the power of family, Raul knows the difficulties men face as they try to find balance in being business leaders, family men and role models. He knows what it’s like to pursue balance while trying to find strategies to boost life to the next level. His determination and drive are fueled by an overwhelming desire to bring about tangible change. After years of research and personal experience, Raul has developed a unique and powerful approach to help individuals create balance, find purpose and infuse creativity into their lives. His highly successful professional development brand, “The Next Level Experience” focuses on helping entrepreneurs, CEOs and celebrities devise a system to regain the balance in their lives and create success in any economy. Raul is a highly successful entrepreneur with over fourteen years of business experience. As the CEO of minority-owned and operated, ARG Advisors, a real estate firm based in Connecticut and New York, he led the company to consistently market and sell over $100 million per year in distressed real estate. His acumen working with top financial institutions caused the Wall Street Journal to dub ARG as “One of the Nation’s Top Real Estate Firms”. Raul can relate to business owners and companies because of his own success keeping ARG strong and profitable through the financial meltdown. Raul has also co-authored books with Steve Forbes and Brian Tracy. He believes The EDGE stems from having the capacity to execute while others sit on the sidelines and wait. Learn how you can get the EDGE at www.TheNextLevelExperience.com

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Interviews

Interview with Anastasiia Dashynska

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I had the pleasure of interviewing Anastasiia Dashynska. (Two university degrees, A number of international certificates (including  PsychologyWorld, InternationalNLP), Scientific articles on coaching and psychology; the author of self-coaching diaries)

Thank you so much for joining us! Can you tell us a story about what brought you to this specific career path?

  1. Coaching services are becoming more and more popular in the last decade, and accordingly, coaching does not stand still as a direction. Now there are over 500 species. This is not to mention the number of people offering their services. At the same time, most of them are people thanks to a rather narrow arsenal of tools obtained by a coach in the learning process. However, most importantly, it works.
    It turns out that having the right tools everyone can be a coach. Therefore, I had an idea to offer people something they need to achieve results without resorting to the services of a coach.

Can you share the most interesting story that happened to you since you started your company?

The best job is to do what you love – in this case, this definition will be one of the most correct. Initially, I developed methods “for personal use”, depending on the problems, interesting and relevant to my loved ones. Accordingly, I rechecked each element, the logical connection of questions and their impact on the perception of customers or friends. They turned out to be effective, but the process took a long time. So, there was a situation when there was a choice between creating a method and direct consultation. And then, there was an interesting story-one of my client (and a friend part-time), learning that I cannot give her time, said, “Give mnesvoi records on the topic I need, and I’ll try to work myself.” Oddly enough, it turned out to be no less effective than the classic work in a bunch of coach-client.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

This is quite interesting: Since my audience speaks different languages, I came to a rather original decision – to lead one page, but in Russian and English at the same time. This is a very unusual decision, because to communicate and distribute attention to 2 so different key groups is a kind of challenge. But now I understand that this step was too desperate – English-speaking subscribers of the page regularly received notifications about new posts in Russian, the same happened with Russian-speaking. This made a fuss and did not give the expected results. That OK, I had to go on cardinal step – to remove this fan-page and open two new. Conclusion? Do not mix what is not comparable to each other.

What do you think makes your company stand out? Can you share a story?

There are no secrets and special stories here – just what I do really helps people, respectively, is in demand. But if in the case of coaching consultations requires a record, the agreed time and a considerable amount of money, when working with my self-coaching diaries, this process is simplified – a person just buy it and print. Then he can return to its use at the moment when he sees fit. Another important issue is the price – its purchase is much cheaper than a live coaching session. The last factor is very low competition. I monitor what is currently on the market of such services and I can say with confidence that today, I do not see competition. In addition, coaching services – is not only the business organization, but primarily a specialist, around which the business is built.

Which tips would you recommend to your colleagues in your industry to help them to thrive and not “burn out”?

If there is a huge competition in coaching, this is a self-coaching area that is not yet clear enough. But I’m sure there will be many more authors. I think it is worth paying attention to the fact that with the cooperation of the coach with the client, one can control the course of the conversation, feel the state and humor of the person and undermine it. In self-coaching, there is no such possibility and we must assume that usually the client does not understand the psychology and standard tools, therefore, all the achievements should be max simple and at the same time, effective enough for everyone, and for zmogl himself to find the answer he is looking for.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story?

There are number of common stereotypes; one of them comes down to the fact that a person must act according to a certain given scenario: born, learned, then he must work according to the profession he has received and do what he has learned. It does not matter if he chose this path himself and whether it was true (my diary was just dedicated to this “false goals” so, about the same scenario was assumed for me. Therefore, given the fact that I am a journalist by my first education, I was predicted to have a career in this field. Not all my developments have arisen out of nowhere. All of us are dependent on the environment one way or another. In my case, I can say that those who were around me treated the project rather skeptically or simply indifferent. Only one friend of mine believed in – actually, a rather problematic person, on whom, were “tested” new tools in the first place. In addition, he, understanding that “it works,” showed interest and fully helped.  Now, trying to answer on this question, I cannot say unequivocally that more helped those who supported and gave faith or those who were indifferent and thereby aroused excitement and a desire to show something. In any case, I am grateful for both.

How have you used your success to bring goodness to the world?  

Understanding yourself is very helpful. Any psychologist will tell you this. The paradox is that people actually do it very rarely (most often when an urgent need arises). Why?

Usually there is no time for this or no apparent need, so many go around for their problems or agree to much less than they deserve. Another problem is that not everyone is willing to share their goals, plans or feelings with someone else. Therefore, self-coaching is the most obvious solution. Namely, the self-coaching diaries that I create become the tool that helps to find answers with ease. So, the search for answers becomes available for everyone. Moreover, my practice shows that people sometimes look for such unexpected solutions that it completely changes their lives. In turn changes in each individual at least a little, but can change the world around.

Do you have a favorite “Life Lesson Quote”? Can you share a story of how that was relevant to you in your life?

«No one can understand you better than you». By acting as a personal coach, I concluded that most people sincerely believe that someone else can solve their internal problems. They come to specialists hopefully that they will find answers and solutions instead of them. However, it is apparently that outside help cannot be as effective as the conclusions reached by self. In addition, the most important answers are hidden in the man; only he has to find the time and energy to talk to himself “heart to heart”. Only for this, you need the right tools on which I focused my attention.

What are your “5 things I wish someone told me before I started my company” and why. Please share a story or example for each.

  1. People need simplicity.

I have a number of scientific articles that analyze certain psychological problems in detail from a scientific point of view. All this is quite understandable for specialists, but a person who has not encountered psychology is unlikely to be able to understand all the details. Accordingly, it is not necessary to show many nuances, you just need to create a “track” that leads to the result step by step. In my case, these are chains of consecutive questions, which are simple and intuitive; everyone gets to the depths of his subconscious and finds the necessary answers in response to them

  1. Do not take on too much.

Initially, it seems that the organization of the process will be simple – there are a number of understandable actions that you just need to regularly perform. However, the more actively the project develops, the more tasks appear, and all this needs to be kept on memo.

  1. The more tasks, the more detailed the organization is.

In continuation of the previous topic, it becomes a question of organization. It is almost impossible to keep a large amount of parts in mind and it takes a lot of energy, so there is a need to separate tasks into subtasks and systematize them. By the way, when I faced this problem myself, I created a self-coaching diary…

  1. Separation of duties

Even if you are superman, you will not be able to do everything. In addition, to find the right people at the last moment is very difficult, so you should think about it in advance and find like-minded people.

  1. The subtleties of the language

You are a person of great influence. If you could start a movement that would bring the most amounts of good to the people, what would that be? You never know what your idea can trigger. 🙂

It seems to me that what I am doing now is precisely that movement.

How can our readers follow you on social media?

https://www.facebook.com/Anastasiia.Dashynska/

https://dashynska.online/en/main

This was very inspiring. Thank you so much for joining us!

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Entrepreneurship

Interview With Tal Maimon The CEO That’s Disrupting The Luxury Rental Business In L.A.

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I had the pleasure of interviewing 33-year-old Tal Maimon, CEO of Maimon Luxury Rentals and Concierge services. He currently lives in Los Angeles taking over the luxury rental business. I wanted to learn more about this business and the lessons he had for entrepreneurs who might be interested as well. Here’s what he had to say:

Thank you so much for joining us! Can you give us a look into your background story and how you got started in the Luxury Rental Business?

Tal: At age 23 I completed my service in the Israeli Navy and decided to move to united states. I worked as a waiter for the first year and slowly began to set my sights on a position that was more financially stable. After that I worked in construction to gradually build my knowledge on how to build a home, from cost of materials and goods to financing. I really enjoyed my work however, I had always felt that my interest’s were in real-estate. During my work in construction I took the opportunity to invest in a solar company which I am currently a partner at. By this time in my life I was also a nightclub owner and partner in a production company.

The lessons I have learned during this process have played a huge role in my success. The people I have met along the way have been so inspirational and have really shown me that with dedication and hard work anything is possible.

It’s sort of full circle for me that I’ve ended up where I am today. Growing up my father was in real estate and I remember him always pushing us to pursue a career in real estate as well. In 2017 I decided to take the initiative and combine all the connections I have made over the years with clients, realtors and homeowners and provide a luxury service for high end clientele. By 2018 it was apparent that I needed to expand my business since the demand for this specific kind of luxury services was high. I got in touch with every homeowner I knew and slowly started to expand my listings. It’s been a fast growth but that’s not to say that hard work hasn’t been done. On the contrary I have spent countless hours going over details and contracts with both home owners and the clients to insure all parties are satisfied. Every job, lesson and hardship I have had has fully prepared me for the position I currently have. I really enjoy what I do and that to me is a blessing in itself.

Can you share the most interesting story that happened to you since you started your company? 

Tal: Once I had an individual contact me regarding a birthday for their 75 year old grandmother. They had given me the list of the attendees and what I assumed was the correct number of guests. It sounded like a great gathering with friends and loved ones. We also had a mutual friend so to me it sounded like a great deal and I agreed not to take a big deposit. I knew that both the homeowners and the clients would be happy with the services that I was providing. 

So, I went ahead and verified the booking and received the payment and all was well. Little to my knowledge the house I had just rented out was being used for a party of 100+ people who were parked all over, blocking homes and driveways, and creating an overall disturbance, not to mention breaching a contract they had signed. Needless to say I was left to deal with the aftermath of police officers, tow trucks, not to mention all the damage that was done. That day I learned a very important lesson. To protect myself, homeowners and clients because at the end of the day, this business works best with long term relationships and commitments.

What inspired you to go after the luxury renting Industry?

Tal: I wasn’t born into a luxurious life style but growing up I always knew that I wanted to have more. It just so happened that my father’s advice along with my connections gave me a perfect platform to launch Maimons Group.

What has been the biggest challenge and, on the flip side, the biggest reward of starting the Maimons Group?

Tal: The biggest challenge was transitioning from nightlife to luxury services. Of course, it’s a completely different clientele and of course, we all know how much doubt there is with starting a new business. But I truly believe that if you aim for perfection and set high standards for your own performance, then you will succeed

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? What lesson did you learn from them?

Tal: Adrian, who has been my friend for over 10 years was the one who introduced me to this market and really showed me the ins and out of what it takes to have a successful rental company business. It is because of him that I used my connections in the city and applied it to this business. An I am immensely thankful for him. It’s a blessing to be around people who support you and help you to reach your end goals.

What is the best advice you’ve ever received?

Tal: The best advice would have to be the one my father gave me. I remember his words vividly.

“Pick your partners wisely, everything is good when its good and everything is bad when is bad. to get in to partnership or a relationship is easy, to finish them is where it gets hard and ugly.”

What were the biggest entrepreneurship lessons you learned from your experience with Maimons Group?

  1. The biggest lesson for me has been to deal with homeowners and clients directly. This way you’re minimizing misunderstandings and you’re also building a connection that will essentially bring you returning clients.
  2. Always make sure to have the payment and deposit before the client checks in. In this way you’re protecting the homeowners and yourself. So many people in this city bypass this very basic step and end up with damaged property and extended stays that will never be paid for. My goal has always been to protect the homeowner and provide a nice experience for the client.

What’s the best way for our readers to find you?

 

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